Flight been cancelled or delayed? You could be owed more than you think

We’ll help you understand your rights, check if you qualify, and guide you through claiming what you’re entitled to

Check if your qualify

What it’s about?

 If your flight was delayed or cancelled, you could be owed compensation—and it’s often more than you think. UK and EU laws (EC261/UK261) are designed to protect travellers like you, making sure airlines pay when your journey doesn’t go to plan. We’ll help you understand your rights, check if you qualify, and guide you through claiming what you’re entitled to—quickly.

3M+

UK passengers eligible each year

£350

average payout; up to £520 per passenger.

£1B+

owed annually in UK/EU flight compensation.

Find out what you are owed

Airlines won’t pay you compensation automatically, even if you’re entitled to it. If your flight was delayed or cancelled, it’s up to you to make a claim. The good news? The law is on your side and sets clear rules to protect you when your journey doesn’t go as planned. Don’t miss out—take action to get what you’re owed.

TRAVEL CLAIM FAQ'S

What is a travel claim?

If your flight was delayed by 3+ hours or cancelled at short notice, UK/EU law says you could be owed compensation. We also help with other travel-related claims, such as missed connections or denied boarding. We make it easy to check if you qualify and handle the claim for you.

You may qualify if your flight left from the UK/EU (or arrived on a UK/EU airline) and was delayed by 3+ hours, cancelled within 14 days of departure, or you were denied boarding. 

  • You’ll need: your flight number, flight date, and booking reference. 
  • For other travel claims, you might need details of your journey or booking. 
  • Where to find it: Your booking confirmation email, airline app, boarding pass, or text messages from the airline. Search your emails or texts for your airline’s name. If you use their app, your booking details should be there too. We’ll guide you if you get stuck.

Compensation for flight issues is usually between £220 and £520 per passenger. Other travel claims vary depending on your situation and travel provider.

Most claims are settled within a few weeks, but some can take longer if the airline or travel provider asks for more details or disputes the claim.

How it works?

Enter Flight Details

Tell us a few basics about your flight, including the airline, date, and what went wrong. It only takes a moment and helps us assess your situation accurately.

Verify Data Check

We review your details against flight records and eligibility rules under EC261/UK261 to confirm whether compensation may apply.

Confirm Eligibilty

If your flight qualifies, we’ll clearly explain your entitlement, what happens next, and your options — so you can decide how you’d like to proceed.

Track Outcome

Once submitted, we handle the claim and keep you updated throughout. You’ll always know where things stand and when to expect an outcome.

Flight Checks

Check Your Claims Eligibility

We’ll check whether your delay or cancellation may qualify under UK/EU regulations. A member of our team will be in touch shortly to confirm your flight information and guide you through your options.

This initial check is completely free.

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Michael Robert

Newyork

Flights
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Edwin Foden Business Centre, Sandbach. CW11 3AE
simplicity-claims.co.uk
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